Privacy Policy
Last updated: 28 July 2026
Welcome to Wayanad Book ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect information when you use our website wayanadbook.com and our mobile applications.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number, and email address provided when you submit an enquiry or register on our platform.
- Business Information: Business name, address, category, and contact details submitted by vendors registering their properties.
- Usage Data: Pages visited, search queries, browser type, device type, and IP address collected automatically when you use our website.
- Cookies: Small data files stored on your device to improve your browsing experience and remember your preferences.
2. How We Use Your Information
We use the information we collect to:
- Process and respond to your accommodation enquiries
- Connect you with relevant resorts, homestays, and hotels in Wayanad
- Allow vendors to list and manage their properties on our platform
- Send booking confirmations, enquiry updates, and promotional emails (you can opt out at any time)
- Improve our website, services, and user experience
- Comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Accommodation providers: Your enquiry details (name, phone, dates) are shared with the specific resort or homestay you enquire about, so they can contact you.
- Service providers: Trusted third-party services that help us operate our website (e.g., email delivery, analytics) under strict confidentiality agreements.
- Legal authorities: When required by law or to protect the rights and safety of our users.
4. Cookies
Our website uses cookies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some features of the website. We use:
- Essential cookies: Required for the website to function (e.g., session management)
- Analytics cookies: To understand how visitors use our site and improve it
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Enquiry data is typically retained for 2 years. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing emails at any time
- Lodge a complaint with a data protection authority
7. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., accommodation websites, Google Maps). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: